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1. Introduction

Welcome to our privacy policy. We respect your privacy and take the protection of personal information very seriously. We understand that your trust is our most important asset.

Company Information:
PropSho (Pty) Ltd.
Company registration number: 2024/553564/07
Registered address: 25 ZONE 10 EXT 2, SEBOKENG, GAUTENG, 1983

The purpose of this policy is to describe how we collect, store, use, and protect personal information.

2. Audience

This policy applies to:

Visitors to our website, mobile site, or applications.
Customers who have ordered a product or requested a service.
Estate agencies utilizing our services.
Anyone contacting us through various means (phone, SMS, email).

3. Personal Information

Personal information includes:

Information collected automatically when visiting our website.
Information collected during registration.
Data submitted voluntarily.

Exclusions:

Anonymized information.
Permanently de-identified information.
Non-personal statistical information.

3.1 Common Examples

Identifying information (first name, last name).
Contact information (phone number, email address).

4. Acceptance

You accept the terms of this policy by accessing our website. If you do not agree, you may not access the website or request services.

5. Changes

We reserve the right to change this policy at any time. Updates will be posted on our website.

6. Collection

6.1 Purposes for Collection

Your personal information may be processed for various purposes including:

Products/services purposes (collecting orders).
Marketing purposes (lawful marketing activities).
Business purposes (analytics and planning).
Legal purposes (handling claims and compliance).

6.2 On Registration

You will need to provide certain personal information when you register, including:

Your first name and surname.
Your email address.
Your telephone number.

6.3 On Product Order or Service Request

You will be asked to provide additional personal information such as:

Your province, city, suburb, and street address for listings.

6.4 Communicating with Us

You may need to provide personal information when contacting customer service to resolve queries.

7. Disclosure

Your personal information may be shared with:

Other divisions within our company group.
Affiliates under strict privacy compliance.

Purpose

The purpose of this policy is to describe what cookies are, what we use them for, and how you can manage them during your visit to our website.

What are Cookies?

Cookies are small files that may be placed on your device when you visit a website.

What are Cookies Used For?

Internet cookies are commonplace and do not harm your device - they just store or gather website information. They help enhance your online experience, like remembering login details so you don't have to re-enter them when revisiting a website.

Types of Cookies

There are two main types of cookies:

Persistent cookies: These cookies are stored in the browser of your device and are used whenever you visit a website.
Session cookies: These are temporary cookies that remain in the cookies archive of your browser until you leave a website.

Further to this, cookies may be:

1st party: Cookies set directly by the website (or domain) you visit.
3rd party: Cookies set by a website other than the one you are currently on.

What Cookies Do We Use?

We use cookies that are essential to make our website function and to enable you to use all its features. Specifically:

To temporarily store input information in our tools and forms to improve your experience on our website.
To count visitors to our website and where they most like to go on the website, helping us improve overall functionality.
To use 3rd party cookies for advertising on our website without sharing personal information for remarketing services.

Links to Third-Party Websites

Our website may contain links to third-party websites or applications, including those of our partners. Please note those third-party websites may also use cookies. We do not control those third-party websites and are not responsible for the cookies they set or access. If you click on one of these links or apps, please read the cookies policy of other websites before using them.

Updates to This Policy

We may occasionally make changes to this policy. When we make material changes, we will inform you by placing a notice on this website.

Introduction

The terms between a responsible party and their operator to fulfill the responsible party’s obligation...

Purpose

These terms add supplementary requirements to the responsible party’s Subscription Agreement with the operator...

Commencement, Changes and Duration

3.1. Commencement: These terms will come into effect whenever the responsible party accepts them...

Definitions, Parties, Subscription Agreement and Interpretation

4.1. Definitions: applicable data protection laws means relevant data protection laws...

Application

These terms apply when the operator is processing personal information on the responsible party’s behalf...

Requirements

6.1. Measure guarantees: The operator guarantees that they will implement appropriate technical and organisational measures...

Responsible Party and Operator

7.1. Determination by responsible party: The responsible party will determine the scope, purposes and manner...

Data Sharing

Each party is responsible for the secure transfer of any data they share with the other party...

Confidentiality

The operator must make sure that their personnel are authorised to process the personal information...

Security

10.1. Data security: The responsible party and the operator will implement appropriate technical and organisational security measures...

Data Transfers

The operator may only transfer personal information to a third country or international organisation on the responsible party’s documented instructions...

Information Obligations and Incident Management

12.1. Operator incident notification: The operator must notify the responsible party after becoming aware of a personal information incident...

Contracting with Sub-Operators

13.1. Sub-operator definition: In these terms, sub-operator means any downstream operator that the operator engages...